Important Notice: Microsoft 365 Service Outage
Thursday, November 12, 2026
Frankfort School District 157-C is currently experiencing communication disruptions due to a nationwide Microsoft service outage affecting applications such as Outlook and Microsoft 365. As a result, District staff are currently unable to send or receive emails.
Important Information for Families
If you emailed your child's school or a District staff member after 11:00 AM on Thursday, November 12, regarding attendance or other important school-related matters, please assume your message was not received.
For attendance notifications related to Friday, November 13, families may call their child's school office and leave a voicemail:
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Grand Prairie Elementary School: (815) 469-3366
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Chelsea Intermediate School: (815) 469-2309
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Hickory Creek Middle School: (815) 469-4474
Transportation and District Communications
If Microsoft service disruptions continue into Friday morning, the District will communicate any important transportation updates, or other time-bound information through SchoolMessenger, using available communication methods, including text messages and outbound notifications.
For additional questions or concerns, families may contact the District Office at (815) 469-5922.
Families can monitor Microsoft's official service updates here:
Microsoft Service Health Status
We appreciate your patience and understanding as Microsoft works to restore normal service. As updates are available from Microsoft that changes the status of the District staff's ability to use email, we will notify you of those changes.